Support and contact

Find quick answers below, or send us a message.

  • Account and login

    Sign in with the email and password you used to register. If you forgot your password, tap "Forgot password" on the sign-in screen and we will email you a reset code. Check your spam folder if it does not arrive within a few minutes.

  • Joining a school

    Find your school in the app and send a join request. Your school's administrator approves the request and places you in the right class. If you cannot find your school, ask the school to contact us.

  • Deleting your account

    In the app, open Settings → Delete account. You can also request deletion from us. Deletion is permanent.

  • Email and phone

    Write to us at help@hawpol.com. We usually reply within two working days. You can also call or message us on +964 750 6721713.

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